Terms & Conditions

YaadWay Logistics
Effective Date: March 16, 2026

Location: Port Maria, St. Mary, Jamaica
Contact: (876) 473-8684 | (876) 895-7508

1. Acceptance of Terms

By using the services provided by YaadWay Logistics, customers agree to be bound by these Terms and Conditions. By proceeding with our services, you confirm that you have read, understood, and accepted these terms in full.

Continued use of our services constitutes ongoing acceptance of these Terms and Conditions.

2. Scope of Services

YaadWay Logistics provides courier and logistics services including but not limited to:

International package forwarding
Air freight shipping to Jamaica
Local delivery services
Online shopping assistance
Package handling and processing
Shipment notifications and tracking updates

Our goal is to provide reliable, secure, and efficient shipping services for individuals and businesses across Jamaica.

3. Service Areas

YaadWay Logistics operates from Port Maria, St. Mary and provides delivery services in:

St. Mary
St. Ann

Delivery services outside Port Maria may attract an additional delivery fee.

4. Delivery Policy

YaadWay Logistics provides delivery services within St. Mary and St. Ann.

Delivery within Port Maria may be arranged at standard rates.
Deliveries outside Port Maria attract a $300 delivery fee.

Customers will be contacted when their packages arrive and are ready for delivery or pickup.

5. Shipping Rates

Shipping fees are calculated based on the weight of the package.

Standard Shipping Rates

1 lb: $500 per lb
2–5 lbs: $450per lb
6–10 lbs: $450per lb
11 lbs and over: $400 per lb

Weight Policy

All shipments are rounded according to standard shipping practices.

Example:
0.7 lb is charged as 1 lb

6. Shipment Notifications

Customers will receive shipment notifications when packages arrive.

Notifications may be sent via:

Customers are responsible for ensuring their contact information is correct.

7. Online Shopping Assistance

YaadWay Logistics offers Online Shopping Assistance for customers who may not have access to credit cards or international payment methods.

This service allows customers to:

Order products from overseas retailers
Have purchases processed on their behalf
Ship items to Jamaica through YaadWay Logistics

Customers must provide accurate product details and make payment before orders are processed.

8. Rewards & Loyalty Program

YaadWay Logistics offers loyalty incentives to reward our customers.

Referral Program

Customers receive:

$250 referral credit
$250 new customer credit

Rewards are activated after the first shipment exceeding $2,000.

Loyalty Points

Customers earn:

1 point for every $1 spent

Points may be redeemed as follows:

1000 points = $10 credit

Loyalty rewards are subject to change at the discretion of YaadWay Logistics.

9. Prohibited Items

Customers are responsible for ensuring that all items shipped comply with local and international laws.

Prohibited items include but are not limited to:

Illegal drugs or controlled substances
Firearms or ammunition
Explosives or hazardous materials
Counterfeit or illegal goods
Perishable foods
Live animals
Cash or negotiable instruments

YaadWay Logistics reserves the right to refuse or confiscate restricted shipments.

10. Liability & Risk

All shipments are transported at the owner's risk.

YaadWay Logistics is not responsible for:

Vendor shipping errors
Incorrect customer shipping information
Delays caused by customs, airlines, or freight carriers
Damage due to insufficient packaging from vendors
Loss or damage caused by third-party carriers

11. Customs Duties

Certain items may attract customs duties or taxes as determined by Jamaican Customs authorities.

Customers are responsible for paying all applicable government fees before their packages are released.

12. Payment Policy

All shipping and service fees must be paid in full before packages are delivered or released.

Failure to settle balances may result in delayed delivery or storage of packages.

13. Uncollected Packages

Customers will be notified when their packages arrive.

Packages not collected within a reasonable time may incur storage fees.

YaadWay Logistics reserves the right to dispose of or auction packages left uncollected for extended periods.

14. Amendments

YaadWay Logistics reserves the right to modify these Terms and Conditions at any time without prior notice.

Updates take effect immediately upon being posted on our website.

15. Contact Information

For questions or assistance, customers may contact:

YaadWay Logistics
Port Maria, St. Mary, Jamaica

Phone:
(876) 473-8684
(876) 895-7508

YaadWay Logistics
“Shop the World. We Deliver to Jamaica.”
“Your Reliable Shipping Partner.”